The receptionist just cut her bangs.
She: "Miss! What do you think of my new bangs?"
Moi: Frankly, it looks funny. She's unusually short and tiny. She looks like an elementary kid in heels.
Finest Response: "You look supercute! Where did you cut it?"
My response: "Did you cut it yourself? Maybe a bit of tidy up?" I DID, however, put a very sweet smile on my face.
I'm absolutely sure that she hates me permanently. And I'm absolutely positive that she cut her bangs with a kitchen shear on a cauldron butt's reflection.